FAQ

Here are some questions that might help you to make an order at Batik Tulen. Hope this helps!

Sales

Q: How can I buy Batik Tulen products?
A: Please click the product you like. After that, click add to bag. The next step is to enter a discount code (if necessary). You can skip the discount section and move to the next step by clicking the checkout button and filling out your personal data.

Q: When will the latest collection come out?
A: To find out the latest collections / products from Batik Tulen, you can check Batik Tulen's social media account. Such as Facebook, Instagram, and Batik Tulen's Blog.

Q: How do I know Batik Tulen has a promo?
A: To find out the promos that you can apply, you can check Batik Tulen social media accounts. Such as Facebook, Instagram, and Batik Tulen's Blog.

Products

Q: Does Batik Tulen sell Stamp Batik?
A: No. All of Batik Tulen's product are Handmade Batik only.

Q: Does Batik Tulen products made in Indonesia?
A: Yes. All of Batik Tulen's product are originally made with love and meaningfully by Indonesian batik artisans.

Q: There is no discount when I click the product.
A: After You click on the product please refresh it, and the discount will appear.

Service

Q: Where can I contact Batik Tulen for more information?
A: You can contact us via email (customerservice@batiktulen.com), WhatsApp (+6287875404292) and others Batik Tulen's social media account.

Q: Does Batik Tulen sell their products to other countries?
A: Yes, we sell our products worldwide.

Q: What shipping service are used?
A: The shipping service we use in Indonesia are JNE, Sicepat, and GoSend (only for the DKI Jakarta area). For outside Indonesia we use DHL.